Advanced Search | Customer Care | NCIXUS Forums |
Newsletters | Contact Us | Your Account | VIEW CART  
 Hot Deals 
Hot Topics  |  Latest Postings  |  View Unreplied  |  Forum Bookmarks
Hot Searches:
Subject: Website crashed at final step of ordering ( but payment was sent )
Share this:  
Author Date Posted Tools
Gagné_J Mar 16, 2017 06:53 PM Reply | Bookmark
Like | Top | Bottom

As the title say , i would like to know if it is normal , i just made an order of a corsair k95 keyboard , in the checkout process i've filled everything , went to paypal to make the payment and than BOOM , ncix website error ...
i go through my email and see that the payment was sent to you, and than decide to go check on my order pending list and find out that there is nothing , nothing on any list, on my paypal receipt there is just no shipping addresse or information about the items i've bough ... Just the cash sended to you.. im afraid your system might have glitched somewhere and aint aware i've bough something.
i got no order confirmation number nor email from ncix tho , only paypal.

ps:yes i've sent a ticket, but i'll like to know from any other people if its normal and the order is just going to appear in a few days.

THanks a lot !

Topic URL:

Tip Posting | My Postings () | My Reviews () | View Source
Greg * Mar 17, 2017 09:13 AM Reply | Bookmark
Like | Top | Bottom

Unfortunately, you are correct. I don't see it on my side.

Can you send the Paypal payment details to the Customer Care department? They should be able to find the payment info and create  an invoice for you.

Tip Posting | My Postings (18730) | My Reviews (4) | My Profile | View Source

Call Queue
Now Serving
Avg. Response Time
Estimate: 33 mins
Request Call Back
(Web Orders Only)

All Time Experts
1. Mr. Friendly™ (51387)
2. The Wizard (39824)
3. death_hawk™ (35144)
4. Not An Expert (26343)
5. Lance W (25246)
Featured Brands:
Shop by brands
Your Order Company Info Memberships Services Hotlinks
Customer Care
Order Status
About NCIX
Contact Us
Terms & Conditions
Branding & Logos
Privacy Policy
NCIX Rewards
Premier Partner Reseller
Affiliate Program
NCIX Gift Cards
Online Price Match
NCIX Newsletters
International Sites: United States Canada
Copyright© 2015 - Technology Inc. All rights reserved.