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 LATEST TOPICS |  FORUMS » SUGGESTIONS/FEEDBACK » MY ORDER :4350852-NEVER CAME TO ME !!!...
Subject: MY ORDER :4350852-NEVER CAME TO ME !!!
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DANIELA_P Apr 19, 2017 08:38 AM Reply | Bookmark
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in 23 January I make an order and never come to me what should I DO ???

Topic URL: http://forums.ncix.com/forums/topic.php?id=2755476

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Greg * NCIX.com Apr 19, 2017 08:52 AM Reply | Bookmark
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I see the shipment was sent out on January 24th, but was later returned to sender. The message shown on Canada Post was "Recipient not located at address provided. Item being returned to sender. " on the 26th. We also sent you several E-Mails regarding the package.

Please contact our Customer Care team to indicate how you'd like to proceed forward:
https://secure1.ncix.com/message/index.php?dept=2

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Dr. Steve Brule Apr 19, 2017 09:02 AM Reply | Bookmark
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what should you do? use the correct address and check your emails.

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TheGreatGazoo™ Apr 19, 2017 02:49 PM Reply | Bookmark
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Lemme guess.....somebody that got points back when the glitch occurred.

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DeepS6X Apr 21, 2017 06:11 PM Reply | Bookmark
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Funny story about what happened with my last order from NCIX.

It was being delivered by UPS. 7am on the day of delivery, it is 'on the truck, out for delivery'. 3pm, 4pm, 5pm, 6pm, 7pm, still no delivery. Tracking still says out for delivery. Getting pissed now, as UPS is only supposed to deliver until 7pm. 7:30, no change. 8pm, and I check the tracking and discover that the package has been delivered at 7:35 pm. Now, I know this isn't true because I've been sitting by the front window for the past couple of hours watching TV and eating dinner. There is no way I could miss a package being dropped off. So I check, no package, and call customer support. 20 minutes later, I get through to someone and as I'm explaining the problem, a UPS truck pulls up, the guy runs partway up my walk, tosses the package 8 feet through the air and it lands on my front step. Then he runs back to the truck and speeds off before I can even get to the front door.

It was a video card so I'm more than a little pissed.

WTF UPS?!? Please don't send any more packages to me using them. Ever.

That said, it was packaged well from NCIX and there was no problem with the card.

Ok, maybe it isn't funny, but kinda sad and pathetic.

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Felix_B Apr 21, 2017 06:20 PM Reply | Bookmark
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Yes, UPS, I shared my long story on them in another thread... I learned a lesson this week, UPS never again. I wonder how they are still in business.

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Blacknight3 Apr 22, 2017 06:10 AM Reply | Bookmark
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I have no problem at all with UPS. Anytime I have something coming from UPS I get an email form them and then I simply redirect it to a UPS store nearby and pick it up there. Solves a lot of issues such as when they will actually arrive at home and did they deliver. Never have had an issue with it.

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