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 LATEST TOPICS |  FORUMS » GENERAL DISCUSSIONS » NO REPLY TO TICKET IS 6 WEEKS ? PLS HELP...
Subject: No reply to ticket is 6 weeks ? pls help
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zhane_b May 17, 2017 12:23 PM Reply | Bookmark
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So i have an rma ticket currently running with a gpu the was meant to be fixed it 2-4 weeks, its been 10 weeks since my card was sent off for repair and Ive literally had zero info on whats happening with it other than ill get an email when its ready.
Now my last 3 messages in the ticket have gone unanswered since Apr 24, ?
Is this normal or should i call consumer affairs about this ?
Thanks

Topic URL: http://forums.ncix.com/forums/topic.php?id=2756774

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Greg * NCIX.com May 17, 2017 12:48 PM Reply | Bookmark
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I've asked someone here to look into it for you.

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BradNCIX May 17, 2017 12:57 PM Reply | Bookmark
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I am all over this with the customer.

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zhane_b May 17, 2017 01:00 PM Reply | Bookmark
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I got onto my boy brad looks like its going to be all over soon, Live chat is literally the only way ive gotten straight answers through this ordeal.
thanks for the help

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