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 LATEST TOPICS |  FORUMS » GENERAL DISCUSSIONS » PAYMENT VERIFICATION...
Subject: Payment Verification
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Nichole_N Apr 19, 2017 06:02 PM Reply | Bookmark
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How long will the process takes for Shipping Info Verification to Payment Verification? I just bought a GT62vr (256 gb) in the Canadian website and I feels like it'll last forever...

Topic URL: http://forums.ncix.com/forums/topic.php?id=2755511

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Spork™ Apr 19, 2017 06:54 PM Reply | Bookmark
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How did you pay?
Are you in Canada or another country.

This message was modified by the poster at 04 19, 2017 06:55 PM

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Nichole_N Apr 20, 2017 08:25 AM Reply | Bookmark
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1. Canada (it's in the description)
2. Visa

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Spork™ Apr 20, 2017 11:05 AM Reply | Bookmark
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Could be two reasons.
Have you receive an email to verify your CC. Most likely 2 small deposits made.
Also the laptop is only available from the suppliers, so NCIX has no actual stock. Shipping times may vary and delay an extra 3-5 business days (not including weekends or holidays)
Your base order takes 1-3 business days to process, excluding if your CC needs to be verified.

To get your questioned answered faster it is best to contact NCIX directly.

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Nichole_N Apr 20, 2017 04:16 PM Reply | Bookmark
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I received the email but my friend(I used her Visa to pay) said that there's no deposit to her account.

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Spork™ Apr 20, 2017 06:35 PM Reply | Bookmark
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That could be the issue. Using someone else CC on your account will flag it.
As CC billing address need what your friend uses.

With this matter, you have to contact NCIX directly and speak to a rep about this. As you will not be able to verify the CC, your friend may need to do the full purchase and your canceled.
This is just to prevent fraud.

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Nichole_N Apr 21, 2017 08:53 AM Reply | Bookmark
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But NCIX has already deducted the money for the laptop, do I need to do anything ? (Every process is done except shipping)

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Spork™ Apr 21, 2017 09:24 AM Reply | Bookmark
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Does show now 1 at ncix warehouse and will likely be shipped by end of business day after 6pm, if not today then Monday.
Most stock is only from suppliers.

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Nichole_N Apr 21, 2017 09:43 AM Reply | Bookmark
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Ok thanks

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Nichole_N Apr 23, 2017 04:11 PM Reply | Bookmark
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It didn't ship on Friday, will it ship on Monday?

And if it does, when will I get my laptop?

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Spork™ Apr 23, 2017 04:56 PM Reply | Bookmark
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you are best to contact NCIX directly monday morning.

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Christopher_S Apr 25, 2017 05:59 AM Reply | Bookmark
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I made and payed for an order on April 18th. They still have no verified the payment and they have not answered any of my attempts to contact.

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Nichole_N Apr 25, 2017 12:48 PM Reply | Bookmark
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I sent them 3 tickets and emails, but they didn't respond, and I don't know when will they ship my laptop.

Plus , I also bought a G502 mouse yesterday and I wonder when will they send it....

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Nichole_N May 03, 2017 03:27 PM Reply | Bookmark
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have been waiting for 2 weeks

where the h is my laptop ??????

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Nichole_N May 04, 2017 10:31 AM Reply | Bookmark
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Wonder why can't the supplier just send the laptop to me directly ....................... Hate to wait for the super slow process

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Blacknight3 May 04, 2017 04:17 PM Reply | Bookmark
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They do sometimes, and other times not. It's so hard to know exactly what they are doing.

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