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Subject: CPU Malfunction
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Anthony_Z12 May 16, 2017 11:16 PM Reply | Bookmark
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I just bought a Asus Zenbook UX330UA today and for some reason, if the CPU is at and percentage over 30%, the fan just turns to 100% power and the computer just keeps getting hotter, I have tried many different ways to attempt tk fix this but when i check task manager, it says this update program is running at 30% then 5 seconds later it will say this windows update thing is running at 52% and the cycle continues. Can anyone help? If not then i believe i should be eligible to get a refund due to this being a hardware issue, i am currently in the process of setting tge computer to default to see if it has something to do with the software

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jakeElwood May 17, 2017 01:20 AM Reply | Bookmark
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Let it finish updating and then change the update  Settings to "Ask you first".

See what happens after that.

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Bruce_R May 17, 2017 05:53 PM Reply | Bookmark
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The higher fan speed is likely due to the clock speed being ramped up.

Have you tried just letting the machine complete the update? I.E. with no user or other program activity. Intel cpu have on-chip thermal protection. They will throttle speed to the point of halting if necessary. So the risk of damage is very low.

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